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Organization Policies

Privacy Policy

The Privacy Policy sets out the framework for the collection and management of information about our Great Friends and anyone associated with the organization, including employees, volunteers and donors. Information entrusted to us will remain confidential at all times.

Please contact our Data Protection Officer, Catherine Harel Bourdon, President and CEO, if you have any questions about the information we hold about you, or to change your contact preferences with us:

Telephone: 514 527-6229 
Toll Free: 1 866 627-8653

Read the Privacy Policy

Complaints Policy

The purpose of the Complaints Policy is to provide a framework for responding appropriately to comments, suggestions, and complaints about a problematic situation or individual. It allows for a fair and transparent process to ensure the proper resolution of any problematic or conflicting situation. 

To make a complaint, contact the management team at or by phone at 1-866-627-8653. If the management team is involved, contact

Please read the Complaint Policy (in French)

Anti-harassment Policy

The Anti-harassment Policy is designed to ensure a respectful and harassment-free work and volunteer environment for our Great Friends, volunteers, interns, and employees. It provides a formal and confidential procedure for disclosing harassment, offering support to victims, and stopping any known harassment.

Please read the Anti-harassment Policy (in French)

Inclusion and Diversity Policy

The Inclusion and Diversity Policy aims at establishing a climate of openness toward our Great Friends, volunteers, and staff of all backgrounds, cultures, sexual orientations, gender expressions, and disabilities.

Please read the Inclusion and Diversity Policy (in French)

Disclosure of Wrongdoing Policy

The Disclosure of Wrongdoing Policy provides a formal mechanism for trustworthy and confidential communication about any concerns you may have regarding illegal, unethical, or potentially harmful actions. An internal investigation will follow and action may be taken.

To make a confidential disclosure, you can contact or call 1-866-627-8653.

Please read the Disclosure of Wrongdoing Policy (in French)

Code of Ethics for Little Brothers Employees and Volunteers

The Little Brothers Code of Ethics for employees and volunteers establishes various guidelines in accordance with its mission and values. The purpose of our organization is to provide the elderly, particularly those over the age of 75 who are lonely, isolated, and separated from their families with a warm and friendly presence.

Please read the Code of Ethics for Little Brothers Employees and Volunteers (in French)

Social Media Policy

The purpose of the Social Media Policy is to educate paid staff, interns, volunteers, our Great Friends, donors, and administrators about the inherent risks of using social media, whether for professional use by Little Brothers or for personal use. It also ensures that their privacy is respected and that the organization’s confidential information remains secure.

Please read the Social Media Use Policy (in French)

Confidentiality Policy

By accessing the services available on the site, you agree to the terms of this policy and its conditions of use. This policy ensures compliance with applicable privacy legislation and is subject to change.


When you access this site, certain information is automatically collected such as the name of the site you came from, your IP address, as well as the pages you visit. This information is collected and used only for statistical purposes to improve the security and quality of the site, and is not intended to identify you. Personal information collected on the site is used for the specific purpose for which it was provided. The personal information you provide to us is protected by authentication, access management, backup, login, and firewall measures.

External links

We do not own the external links on this site. These sites have their own terms of use, privacy, and security policies, which we encourage you to review before providing any personal information.

Copyrights and trademarks

All information on this site is protected under copyright laws. Users of this site are permitted to copy its contents for their own personal use, but no one may redistribute, reproduce, republish, store, retransmit, or modify any information contained on this site for commercial purposes without prior permission, or make any public use of it without acknowledging the source. The use of logos and trademarks on this site without written permission is prohibited.

Browser Cookies

Your data is valuable, and we believe it is up to you to decide which ones you want to share with us. Please follow the instructions below to enable or disable some of our cookies. Cookies that are essential to the proper functioning of our digital operations cannot be disabled.

Managing your browser cookies

For more information, contact us.

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